Is Jibble free?
Yes it is! The basic plan is 100% free to use, forever. You’ll get basic clock in/out with access to selfies & timesheets. 

Which plan should I choose for my company?
Attendance Pro
is great for companies who need to manage on & off site staff members with facial recognition, locations (geofencing) and specific overtime rules. You’ll have access to:

Desktop Pro is great for office (desktop) based companies that track time for clients or want more insight into staff’s desktop activity. You’ll have access to all the power-ups in the Attendance Pro Plan, plus: 

We release new features as either separate power-ups or improve/add-to existing power-ups. Approvals is a big feature on the product roadmap for 2020. 

Read more about the difference between the Attendance Basic Plan and Attendance Pro Plan

Do I need a credit card to sign up and try Jibble?
No. You can try pro plans of Jibble for free for 14 days.

How is my bill/invoice calculated?
If you’re on a Monthly Plan, you will be charged for the number of active members for the month (minimum of 3).

For example, if 7 out of 14 active members use Jibble on the Attendance Pro Monthly Plan during a billing cycle (1 month), you will pay $14 (7 x $2/members).  

If you’re on an Annual Plan, you will purchase licenses upfront for a year(at a 25% discount). These licenses can be re-used by different team members. There is no minimum requirement.

You can read more about the billing calculation here.

Can I cancel my subscription?
You can request for cancellation of your subscription at any time.

Cancellations will only come into effect at the end of your billing cycle. Refunds are not provided for cancellations. 

Read more about changing or cancelling your plan here.

Do you also offer an Enterprise plan?
We sure do! If your company has over 100 staff we can offer dedicated support and customized onboarding/training. The pricing will be dependent on several factors so it's best to send us a message here: help@jibble.io.

Is my credit card information secure?
They are safe. We don’t collect credit card details but use the trusted 3rd party Braintree Payments credit card gateway (a PayPal owned company).  Your credit card details will be held by them in their secure digital vault.

Can you provide our team with discounts on the paid plans?
We believe Jibble is priced very competitively. Whilst that may be the case, we realise organisations are not equal. Please write to us at help@jibble.io detailing your organisation's needs

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