What do I exactly get in a Power plan?
A power plan will give you access to power ups (i.e. additional features):
- Activity Tracking
- Client Billing
- Facial Recognition
We release new features as either separate power-ups or improve/add-to existing power-ups. Work Schedules (includes Overtime rules) and Leave Management are big features on the product roadmap for 2018.
Read more about the difference between the Basic Plan and a Power Plan
Do I need a credit card to sign up and try Jibble?
No. You can try premium plans of Jibble for free for 14 days.
How is my bill/invoice calculated?
If you are on a Monthly Plan, you will be charged for the number of active members for the month.
For example, if you have 7 active members on the Basic Plan during your trial, your first bill following the trial will be $14 (7 x $2/members).
If you only have 3 active members, then you'll be billed $10 (not $6, since the minimum plan fee for the Basic Monthly Plan is $10 which includes up to 5 active members)
If you are on an Annual Plan, you will have to purchase your licenses when you subscribe and you can add more licenses at anytime. Note there are no minimum number of users required on the Annual plans. So you could just purchase a license for 1 staff member only.
You can read more about the billing calculation here.
Can I cancel my subscription?
You can request for cancellation of your subscription at any time.
Cancellations will only come into effect at the end of your billing cycle. Refunds are not provided for cancellations.
Read more about changing or cancelling your plan here.
Do you also offer an Enterprise plan?
We sure do! If your company has over 100 staff we can offer dedicated support and customized onboarding/training. The pricing will be dependent on a several factors so it's best to send us a message here: firstname.lastname@example.org.
Is my credit card information secure?
They are safe. We don’t collect credit card details but use the trusted 3rd party Braintree Payments credit card gateway (a PayPal owned company). Your credit card details will be held by them in their secure digital vault.
Can you provide our team with discounts on the paid plans?
We believe Jibble is priced very competitively. Whilst that may be the case, we realise organisations are not equal. We do agree that non-profits, educational institutions, very new startups should receive custom or discounted plans. Please write to us at email@example.com detailing your organisation's needs