If you’re managing an office or remote team, it can be very useful to understand your team productivity levels in order to improve it. With the Desktop Productivity power-up you can monitor your team member's desktop engagement, and take random screenshots to review work done.
Setting up Desktop Productivity tracking:
Enable "Desktop Productivity" on the Power-Ups page.
Go to Policies and set "Require team members to Jibble In with screen recordings" to "Required".
Explain to your team members that they will need download the Desktop App to track time.
Thats it! The Desktop App will now automatically take screenshots and monitor desktop engagement whenever your team members track time
PRO TIP: If you always want to monitor engagement & productivity, make sure that you set access to Mobile & Web to "Do Not Allow" under Policies so your team members will only track time through the Desktop App"
Tracking desktop productivity data
Whenever a team member is jibbled in on the desktop app the productivity tracking will automatically measure your team member's activity.
What is tracked?
Screenshots: 6 screenshots are taken at random every hour
Desktop engagement: Mouseclicks, movement and keyboard strokes are continuously monitored, including idle time (inactive time)
All productivity data will be accessible from the daily timesheets page.
Monitoring and improving team member productivity
Understanding daily, weekly or monthly engagement levels
When your team members have tracked time with the desktop app, you might notice that the timesheet views have look a bit different now:
Personal Monthly Timesheet with desktop productivity info view
Personal Weekly Timesheet with desktop productivity info view
Personal Daily Timesheet with desktop productivity info view
As you can see, the different views now have an added bar that displays a breakdown between engaged and idle time as an engagement percentage and on the daily timesheet you can also see thumbnails of the screenshots recorded.
Viewing detailed individual productivity information
If you want to dive into a bit more detail, you can click on a team member's specific time entry to view screenshots and engagement levels for a specific time period.
In this specific example you'll notice that:
There were 3 screenshots captured for Daniel’s session (you can scroll through them)
Desktop engagement level is low (green bar). It's about 50% of the 28 minutes he was jibbled in, meaning that he was idle (not moving) for the rest of the time.
Examples like the above, screenshots and desktop engagement will allow you to monitor & analyze team productivity and perhaps identify opportunities for improvement.
Limitations and restrictions
Desktop productivity tracking does come with some limitations that you need to pay attention to, some of the main ones include:
Editing time entries with productivity data - Productivity data will be removed when you edit time entries that have productivity data attached to them. You will see a warning message when you are trying to perform this action.
Losing Internet connection while tracking productivity data - If the desktop app is tracking productivity data and loses internet connection, you will automatically be jibbled out after 10 minutes.
Logging out from the desktop app while tracking productivity data - If you try to log out while still jibbled in on the desktop app that’s tracking productivity data, you will automatically be jibbled out once you’ve logged out.